Contact us

If You Have An Invoice For One Of Our Plan Management Participants Please Email planmanagement@9dcare.com.au.

For All Other Enquiries Please Fill Out The Enquiry Form Below.

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Frequently Asked Questions

The National Disability Insurance Scheme (NDIS) is an Australian Government initiative that provides funding and support to people living with a permanent and significant disability.

The NDIS helps participants access services that improve independence, daily living skills, community participation, and overall quality of life. Funding is tailored to each individual’s goals and needs.

9D Care provides services across Melbourne, including Northern, Western, Eastern, and South-Eastern suburbs.

If you are unsure whether we operate in your area, please contact us and our team will be happy to confirm service availability near you.

At 9D Care, we focus on:

  • Person-centred care tailored to your individual goals

  • Respect, dignity, and independence

  • Reliable and compassionate support workers

  • Flexible support options

  • Strong communication with families and support coordinators

We believe every participant deserves quality support that empowers them to live confidently and independently.

Yes! We are always looking for dedicated and compassionate support workers to join our growing team.

If you are passionate about making a positive impact in people’s lives, please visit our Careers page or contact us to submit your application.

Yes, we collaborate with:

  • Support coordinators

  • Allied health professionals

  • Plan managers

  • Community organisations

We believe teamwork ensures the best outcomes for participants and helps provide seamless support services.

Absolutely. We encourage family involvement where appropriate and welcomed by the participant.

Family members can play an important role in supporting your goals, attending meetings, and helping coordinate services. Your comfort and preferences always come first.

9D Care was established 2017 with the vision of delivering high-quality, person-centred disability support services in Melbourne.

Since our founding, we have continued to grow while staying committed to providing compassionate and reliable care to our community.

Yes, 9D Care understands the importance of cultural diversity and clear communication.

We have support workers from various cultural backgrounds and language groups to ensure participants feel comfortable and understood.

If you require support in a specific language, please let us know and we will do our best to match you with a suitable support worker.

We are a registered NDIS Service Provider. We provide supports and services to people in need of assistance, whether they have a permanent or temporary disability, are recovering from a workplace or traffic injury, or have become frail. Our purpose is to provide the best supports and services to those in need. 

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9D Care acknowledges traditional owners of country throughout Australia and their continuing connection to land, water and communities. We pay our respects to Aboriginal and Torres Strait Islander cultures and Elders past, present and emerging.

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